CSSA undertakes to make its website accessible pursuant to Act No. 99/2019 Coll., on the accessibility of websites and mobile applications and on the amendment of Act No. 365/2000 Coll., on public administration information systems and on the amendment of certain other laws, in wording of later regulations implementing Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to the websites www.cssz.cz/web/lang?lang=en and eportal.cssz.cz/web/portal-en.

Compliance status

These websites are partially in accordance with Act No. 99/2019 Coll., on the accessibility of websites and mobile applications and on the amendment of Act No. 365/2000 Coll., on public administration information systems and on the amendment of certain other laws, as amended, due to the exceptions given below.

Inaccessible content

Some documents from external sources or older files that were created before the regulations came into effect may not meet all the required requirements and may be inaccessible. Some older photos or photo albums in the photo galleries lack an alternative text description. Some videos embedded directly on the website may lack subtitles. These deficiencies will not be brought into compliance with the law and accessibility rules due to an unreasonable burden, in the sense of Article 5 of Directive (EU) 2016/2102

Creation of this accessibility statement

The statement was prepared on 9 September 2020.

The method of self-assessment conducted by the Czech Social Security Administration was used to prepare this statement

Feedback and contact information

You may send your suggestions regarding technical problems with viewing the websites www.cssz.cz/web/lang?lang=en and eportal.cssz.cz/web/portal-en to the Technical Support Call Centre of CSSA: technicka.podpora@cssz.cz.

Law enforcement procedures

In the event of an unsatisfactory response to a notification or request sent pursuant to Article 7(1)(b) of Directive (EU) 2016/2102, please contact the relevant law enforcement authority:

Ministry of Interior
Department of eGovernment
náměstí Hrdinů 1634/3
140 21 Prague 4

Means used to publish information

The published information is published using the HTML5 markup language, the appearance is formatted using the CSS style code.

Print reports are offered as pdf documents. To view documents in pdf format, you need to have the Adobe Reader browser installed, which can be downloaded for free from the Adobe website.

Recommended configuration

Minimal hardware requirements

The minimum hardware requirements are met by an ordinary office computer or laptop with an Internet connection, which also meets the other requirements listed below.

Minimum internet connection

At least an ADSL connection with a speed of 1024/256 kb/s is recommended.

Operating systems and web browsers

The following operating systems and web browsers enable optimal display and work with printed forms and ePortal services:

• MS Windows 10 and higher
  • Edge current version
  • Google Chrome current version
  • Mozilla Firefox and ESR current version
• Mac OS X 10.12 - Sierra and higher
  • Safari current version
• Linux OS
  • Mozilla Firefox and ESR current version

Full support cannot be guaranteed for combinations of operating systems and web browsers not listed.

As of 8 January 2018, only TLS version 1.2 is supported. It is therefore not possible to communicate with the ePortal from PCs equipped with MS Windows versions Vista, XP and older due to the fact that these operating systems are not compatible with the TLS 1.2 protocol. In MS Windows 8 and MS Windows 10 operating systems, we recommend verifying the TLS 1.2 protocol support settings using the procedure described in the attachment.

Additional software requirements

To view print reports, you must have the Adobe Reader version 9.0 or higher installed, which can be downloaded free of charge from the Adobe website.

To work with interactive forms, it is necessary to allow the Internet browser to install add-ons on PCs and laptops:

• For MS Edge – FormApps Signing Extension
• For Google Chrome - FormApps Signing Extension
• For Mozilla Firefox - FormApps Signing Extension
• For Safari - FormApps Signing Extension
• Instructions for installing add-ons for working with CSSA forms

These add-ons provide functionality for sending forms with an electronic signature. Installation of the add-on is offered automatically when the form is opened for the first time or when a newer version is detected.

Mobile devices

The CSSA ePortal services are also available on mobile devices that contain one of the supported web browsers.

To use and fill in the interactive forms on tablets or smartphones, the FormApps Mobile application needs to be downloaded. The FormApps Mobile application provides functionality for sending forms with an electronic signature or via a data box. The application is available for free in the App Store and Google Play.

Supported mobile operating systems:

• Android from version 11
• iOS from version 12.3

Security

The CSSA portal and the ePortal of CSSA as internet applications use a secure connection through a security certificate issued by the GeoTrust certification authority

Information about cookies

Cookies are small data files that allow visited websites to remember your actions and the settings you have made on them, so you do not have to repeatedly enter these data. Cookies do not pose a danger, but they are important for privacy protection. Cookies cannot be used to determine the identity of site visitors or to misuse login data.

Further information may be found, for example, on Wikipedia.

What cookies do we use?

We use cookies, for example, to retain switching the display from mobile devices to the PC version of the website and others to preserve your preferences when viewing this website

We also use third-party cookies (e.g., Google Analytics for traffic analysis). These cookies are controlled by third parties, and we do not have access to read or write this data.

None of the cookies used on our website are used to collect information that would reveal your personal identity.

You can change the level of cookies allowed at any time in the cookie settings.

Google Universal Analytics

This website uses the Universal Analytics (Google Analytics) service provided by Google, Inc. (hereinafter referred to as "Google"). The Universal Analytics service uses "cookies" to enable the analysis of how this site is used by its users. The information generated by the cookie about the use of the site will be transferred by Google to and stored on servers in the United States.

Google will use this information for the purpose of evaluating the use of the site and creating reports on its activity, intended for its operators, and for the provision of other services related to the activities on the website and the use of the Internet in general. Google may also provide this information to third parties if required by law or if such third parties process this information for Google. Google will not associate your IP address with any other data available to it. By using this website, you consent to the processing of data about you by Google in the manner and for the purpose stated above.

You may find detailed information about Universal Analytics and privacy policy at https://policies.google.com/privacy?hl=en.

Consent to the use of cookies

Consent to or disagreement with the use of cookies may be granted through the cookie settings.

Cookie settings may be changed in your web browser. These settings are usually found in the "Options" or "Preferences" menu of your web browser.

Instructions for the most commonly used browsers may be found on the websites of the individual developers:

• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Firefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Tracking by Google Analytics on all websites may be disabled with the add-on found at http://tools.google.com/dlpage/gaoptout.